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TurboTrade's execution services are comprehensive and exceptional solutions for clients located all over the globe. Our solutions provide an edge to help our clients achieve higher profits, reduce trading costs, and receive the fastest executions possible. Our services include:

  • Advanced Risk Management Tools
  • Basket Allocations and Algorithmic Trading Services
  • API Solutions for Front-end Platforms and Black Boxes
  • Superior Clearing, Account Security and Protection
  • Conflict-free, Agency-only Brokerage Services
  • Multiple Trading Platforms Covering a Range of Experience Levels

Technical Support

First Class Trader Support by Licensed Professionals

Our Trader Support team provides all of the necessary information and assistance our customers need to trade successfully. Trader Support account executives are on-call to assist our direct access traders with any problems they encounter and to answer any questions they might have. Each member of our Trader Support team is a fully licensed and registered representative capable of executing your buy/sell orders if your system goes down-- or if you are simply away from your computer and need to place an order. Our Trader Support team is available during all stages of your trading:

  • Software Installation
  • Instructions in the use of our software trading tools
  • Manually Entering buy/sell orders
  • Account Assistance
  • Margin Call Explanations
  • Trade Queries

Best of all, our Trader Support team is available by phone and Instant Messenger for your convenience.

Extended Trading Hours

Trading access is available from 7:30am to 8:00pm Eastern Standard Time (EST). At 4:00pm EST all day orders expire and extended hours begin.

Our trade desk operates between 8:00am to 6:00pm EST - Monday through Friday.

Account Protection

All accounts are covered by insurance provided by the Securities Investors Protection Corporation (SIPC). SIPC insurance is designed to protect customers' cash balances and securities positions upon the insolvency of a Broker Dealer. SIPC will cover each separate customer account for a maximum of $500,000 in equity, of which no more than $100,000 can be in cash. Any debit balances created through the purchase of securities in a margin account will be deducted from the equity prior to account settlement by SIPC.

In addition, Penson Financial Services, the clearing firm where your account will be held, has obtained additional insurance coverage of $24.5 million including $900,000 maximum claim on cash, purchased through the National Union Fire Insurance Company of Pittsburgh, PA (a member company of American International Group).

Neither SIPC nor excess SIPC cover trading losses.

 

Please note: There is a risk factor involved in electronic trading, and it can result in substantial loss. You should therefore take into account the crucial factors of your financial status and resources before opting for such trading solutions. Please click here for more information. Money Laundering Prevention

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